SHIPPING
Shipping - Australia & International
Yes! We provide shipping worldwide. Wherever you are in the world, we will happily send our items to you.
We pack and ship from our warehouse located in Melbourne, Australia.
Shipping Costs
We try our best to offer you the best shipping prices available.
Shipping cost varies depending on location. Please choose the shipping suitable for you at check out.
Please note that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Delivery Times
Orders will take 1-3 days to dispatch. The shipping times estimated below are business days from the date of dispatch.
Australia: Standard shipping via Sendle/Australia Post (3-7 business days)
International: Standard shipping via Australia Post (15-30 business days)
Express Shipping via Australia Post (4-8 business days)
Delays
Please note, you may experience shipping delays in peak holiday periods, or if postal services are impacted by extreme weather events or other major events.
Unfortunately we do not have control over customs or any delays that may occur.
We provide tracking details for every order. Make sure to keep an eye on your inbox as you'll receive confirmation when your order is on route.
Lost/Stolen Packages
CHONNYDAYSHOP will not be responsible for lost/stolen packages or packages that cannot be delivered correctly. These include incorrect, non-deliverable or incomplete addresses. We have the right to charge any additional re-shipment fees for packages that are sent back to us.
Damages
We're sorry your item was damaged during shipping! We try our best to pack the items as securely and safely as possible, but accidents can happen.
If your item has arrived broken, please reach out to us at chonnydaymerch@gmail.com with your order number, photos of the broken item and the outside of the package with the postage label.